![]() Related ProductsACUCC v11.5 - Administering Cisco Unified Communications CollaborationNetworking/Server/Operating Systems
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IT Online Library (1 Year Subscription - $1595.00)
Private Mentoring 3 Hours ($225)
Quantity
If quantity is more than 1, Please add all Attendees' Names /Voucher #/ Learning Credit below separated with a comma. If not specified, we will contact you prior to the class start date.
Special Instructions
Description This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components.
Students will have extensive labs in which they will Administer and troubleshoot a Cisco 11.5 UC Deployment.
Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components.
Objectives Upon completing this course, the student will be able to meet these objectives: Deploying Endpoints and Users Administering Unified Communication Manager 11.5 Administering Cisco Unified IM and Presence 11.5 Administering Cisco Unity Connection 11.5 Administering Cisco Unified Contact Center Express 11.5 Administering Cisco Emergency Responder (CER) Administering Cisco Unified Communications Mobile and Remote Access (MRA) Administrating Cisco Paging Server (InformaCast) Prerequisites An understanding of IP networking concepts (CCNA-level) An understanding of traditional digital PBX systems An understanding of basic telephony concepts Who Should Attend The primary audience for this course is as follows: Customers who will be configuring and maintaining CUCM v11.5 PBX system administrators transitioning to CUCM administration IP networking professionals taking on responsibility for CUCM administration Workers being cross-trained for CUCM administration coverage Cisco Unified Communications system channel partners and resellers Outline Module 1: Tools for Managing UC Collaboration
Module 2: Unified Communication Manager
Module 3: Gateway
Module 4: Cisco Emergency Responder (CER)
Module 5: Cisco Unified Communications Mobile and Remote Access (MRA)
Module 6: Integrating Cisco Unified IM and Presence
Module 7: Integrating Cisco Unity Connection
Module 8: Cisco Meeting Server (CMS) and TMS
Module 9: Cisco UCCX
Module 10 Cisco Cloud with Webex and Spark
Module 11: Cisco Paging Server (InformaCast)
Module 12: Troubleshooting
LABS: CUCM Labs
Cisco Unified Communications IM and Presence (IMP)
Cisco Unified Contact Center Express (UCCX)
Cisco Meeting Server (CMS)
Cisco Paging Server
Cisco Emergency Responder (CER)
Cisco Mobile Remote Access (MRA)
Lab 6-2: Create and Deploy a Cisco Unified Call Studio Project
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