CIVND1&2 v1.0 - Implementing Cisco Video Network Devices Part 1 (CIVND1) v1.0 & Cisco Video Network Devices Part 2 (CIVND2) v1.0

Networking/Server/Operating Systems
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If quantity is more than 1, Please add all Attendees' Names /Voucher #/ Learning Credit below separated with a comma. If not specified, we will contact you prior to the class start date. Special Instructions


In this course Implementing Cisco Video Network Devices v1.0 provides you with the necessary knowledge to describe characteristics of Cisco video solutions and assess the requirements for a successful implementation of a video solution. It describes the characteristics of a video solution and enables you to evaluate the general requirements for video deployments such as codec options, media formats, protocols, network impact, high-level architectural components, interactions, and requisites to the environment. It is designed to provide you with the necessary knowledge and skills to implement various Cisco video endpoints in converged Cisco video infrastructures. It will describes Cisco Business Video solutions and enable you to implement and troubleshoot Cisco Unified Communication and Collaboration, TelePresence, and Digital Media Player in different Cisco Business Video solution architectures.


The software applications that are covered in this course include:

  • Cisco Unified Communications Manager
  • Cisco Unified Communications Manager IM and Presence
  • Cisco TelePresence Video Communication Server
  • Cisco TelePresence Multipoint Controller Unit
  • Cisco TMS Server


Upon completing this course, the learner will be able to meet these overall objectives:

  • Cisco video and conferencing components and architectures
  • Implement and configure Cisco Collaboration endpoints
  • Implement and configure Cisco TelePresence endpoints
  • Implement multipoint conferencing on Cisco Collaboration endpoints
  • Implement Cisco DMP endpoints
  • Environment recommendations
  • Troubleshooting methodology and support


  • Foundational IP networking knowledge such as included with a CCENT or CCNA certification is recommended.
  • Working knowledge of basic IP networking
  • CICD - Implementing Cisco Collaboration Devices or Equivalent Knowledge

Who Should Attend

The primary audience for this course is as follows:

  • Network Video Engineer
  • Voice/UC/Collaboration/Communications Engineer
  • Collaboration Tools Engineer
  • Collaboration Sales/Systems Engineer



CIVND1 Outline

Module 1: Video Conferencing and Streaming Fundamentals

  • Introduction to Video and Video Applications
  • Video Technology Basics
  • Video Protocols and Media
  • Functional Components of Video Infrastructures
  • Network Requirements of Video Solutions
  • Cisco Video Solution Architecture Overview

Module 2: Cisco TelePresence Endpoint Environmental Requirements and Installation

  • Environmental Requirements for Video Installations
  • Installing Cisco TelePresence Endpoints and Profile Systems

CIVND2 Outline

Module 1: Cisco Business Video Solutions

  • Describing Cisco Video Collaboration.
  • Describing Cisco Video and Content Delivery
  • Describing Cisco Video Surveillance
  • Discovering Central Video-Endpoint Control Elements

Module 2: Cisco Unified IP Phones, Collaboration Desk Endpoints, and Cisco Jabber

  • Describing and Installing Cisco Unified IP Phones, Collaboration Desk Endpoints, and Cisco Jabber
  • Configuring Cisco Unified IP Phones and Cisco Jabber
  • Operating and Troubleshooting Cisco Unified IP Phones and Cisco Jabber

Module 3: Cisco TelePresence Endpoints

  • Describing Cisco TelePresence Endpoint Characteristics and Installation
  • Configuring and Implementing Cisco TelePresence CTS Software-Based Endpoints
  • Configuring Cisco TelePresence TC and TE Software-Based Endpoints
  • Operating and Troubleshooting Cisco TelePresence Endpoints

Module 4: Multipoint Conferencing

  • Describing Cisco Multipoint Conferencing
  • Configuring and Monitoring Cisco Multipoint Conferencing

Module 5: Cisco Digital Media Players

  • Describing Cisco DMP Characteristics and Installation
  • Configuring Cisco DMPs
  • Managing Cisco Edge 340 DMPs

Lab Outline

Discovery 1: Verify Collaboration Endpoint Registration Status on Cisco Unified Communications Manager
Discovery 2: Verify Collaboration Endpoint Registration Status on Cisco VCS
Discovery 3: Install Cisco Jabber Client Software
Discovery 4: Erase Trust Files
Discovery 5: Dialed Number Analyzer
Discovery 6: View WEI on Windows 7
Discovery 7: Reset the Cisco DX650 to Factory Defaults
Discovery 8: Reset Cisco TelePresence SX20 Quick Sets to Factory Defaults
Discovery 9: Connect the Cisco TelePresence Touch
Discovery 10: Use the Cisco Unified Communications Manager Phonebook
Discovery 11: View Cisco TelePresence TC Software-Based Endpoint System Information
Discovery 12: Collect Event Logs
Discovery 13: Collect SIP and H.323 Logs on a Cisco TelePresence TC Software-Based Endpoint
Discovery 14: Verify Cisco TMS IP Connectivity, Version, Licenses, and Routing Setup
Discovery 15: Verify Cisco TelePresence MCU IP Connectivity, Service Status, and Media Ports
Discovery 16: Connecting Cisco DMP Peripherals
Discovery 17: Cisco DMP Factory Reset
Discovery 18: Cisco Edge 340 DMP Configuration Management


Hardware Lab 1: Implement Cisco Collaboration Endpoints
Hardware Lab 2: Operate and Troubleshoot Cisco Collaboration Endpoints
Hardware Lab 3: Implement Cisco Desktop Collaboration Experience DX650 Endpoints
Hardware Lab 4: Implement Cisco TelePresence TC Software-Based Endpoints
Hardware Lab 5: Implement Multipoint Calls on Cisco Collaboration Endpoints
Hardware Lab 6: Implement the Cisco Edge 340 DMP
Hardware Lab 7: Use Appspace to Manage a Cisco Edge 340 DMP (Instructor-Led Demo)