ICTMS v1.0 - Implementing and Configuring Cisco (TMS) Telepresence Management Server

Networking/Server/Operating Systems
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If quantity is more than 1, Please add all Attendees' Names /Voucher #/ Learning Credit below separated with a comma. If not specified, we will contact you prior to the class start date. Special Instructions


This is a two day instructor-led course that focuses on the skills and knowledge needed to implement and configure a Cisco TelePresence Management Suite and Cisco TelePresence Management Suite Extensions. Students will configure TMS, TMSPE, TMSXE, VCS and UCM for management of endpoints. Students will also learn to Configure and Schedule Conferencing, Administrative Tasks, Set up Microsoft Active Directory Users, Manage Conferences and Provision Devices.

The software applications that are covered in this course include:

  • Cisco TMS Server (TMS), TMSXE, TMSPE
  • Cisco Unified Communications Manager
  • Cisco TelePresence Video Communication Server
  • Cisco TelePresence Multipoint Controller Unit


The learner is expected to have the following skills and knowledge before attending this course:

  • Foundational IP networking knowledge such as included with a CCENT or CCNA certification is recommended.
  • Working knowledge of basic IP networking

Who Should Attend

The primary audience for this course is as follows:

  • Network Video Engineer
  • Voice/UC/Collaboration/Communications Engineer
  • Collaboration Tools Engineer
  • Collaboration Sales/Systems Engineer


Installing Cisco Telepresence Management Server

  • Windows Server Installation
  • SQL Server Installation
  • Server Pre-requisites and configuration
  • Installing TMS
  • Installing TMS Provisioning Extensions
  • Release and Option Keys
  • Upgrading TMS
  • Backup TMS

Configuring Cisco TelePresence Management Suite (TMS)

  • Initial Configuration
  • Endpoint Configuration
  • Adding User Accounts and Profiles
  • Groups and Permissions
  • Active Directory Lookup
  • Configuration Templates
  • Setting Configuration
    • General Settings
    • Network Settings
    • Mail Settings
    • Conference Settings
  • VCS Configuration for TMS
  • Direct Endpoint Management VCS/TMS
  • Direct Managed Endpoint Features
    • Granular / Immediate System Configuration
    • Scheduling
    • OBTP
    • Upgrades
    • Reporting
    • Phonebooks
    • Conference Management
  • CUCM Configuration for TMS
  • Direct Endpoint Management € CUCM
  • TMS Responsibilities
    • Scheduling
    • OBTP
    • Basic call history for TC
  • CUCM Responsibilities
    • Phonebooks
    • Software Upgrade
    • Device Configuration
  • Findme Configuration
  • Phonebooks & Phonebook Sources
    • Creating Phone Book Sources
    • Manual List Phonebooks
    • External Source Phonebooks

Booking Conferencing

  • Conference Creation
  • Advanced Conference Settings
  • Booking & Scheduling
  • Conference Monitoring
  • Dial Plans, Configuration Templates
  • Scheduler / Smart Scheduler

Reporting on TMS

  • Reporting Basics
  • Creating a Report
  • Using Reporting Templates
  • Bridge Utilization
  • Call Detail Records
  • Billing Code Statistics
  • Conferences
  • System

Managing and Troubleshooting TMS

  • Using the Logs
  • Cisco TMS Ticketing System
  • Troubleshooting VCS Registrations
  • Troubleshooting CUCM Registrations
  • System Maintenance

Lab Outline

    Lab 1: Configuring windows Server 2012
    Lab 2: Installing and Configuring SQL Server 2012
    Lab 3: Installing TMS
    Lab 4: Installing TMS Provisioning Extensions
    Lab 5: Initial Configuration
    Lab 6: Add users and Groups
    Lab 7: Assigning Permissions
    Lab 8: Creating Configuration Templates
    Lab 9: Configuring Settings
    Lab 10: Adding VCS and Endpoints to TMS
    Lab 11: Adding CUCM and Endpoints to TMS
    Lab 12: Phone Book Configuration
    Lab 13: Configuring Conferences
    Lab 14: Booking Conference