IDC-CER v11.5 - Installing, Deploying and Configuring Cisco Emergency Responder

Networking/Server/Operating Systems
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If quantity is more than 1, Please add all Attendees' Names /Voucher #/ Learning Credit below separated with a comma. If not specified, we will contact you prior to the class start date. Special Instructions



This is a two day instructor-led course that teaches the students on how to Install, Implement and Configure Cisco Emergency Responder in a Cisco UC Implementation.

Who Should Attend

  • Network Video Engineer
  • Voice/UC/Collaboration/Communications Engineer
  • Collaboration Tools Engineer
  • Collaboration Sales/Systems Engineer


Lessons :

  • PSAP/ Emergency Calling Overview
  • Installing Cisco Emergency Responder
  • Centralized Automatic Message Accounting (CAMA)
  • Configuring UCM for Emergency Responder
  • Mobility and E911 Requirements
  • Initial Configuration of Cisco Emergency Responder
  • Trunks
  • Mobility and E911 Requirements
  • UCM-to-CER Call Routing
  • UCM E911 Call Routing and Digit Manipulation
  • Cisco Emergency Responder ERL Mapping
  • Cisco Emergency Responder ELIN Digit Manipulation
  • PSAP Callback
  • Enhanced CUCM 911 Call Routing
  • CER Security Alerts
  • Configuring Users and Role-Based System Access
  • Cisco Emergency Responder Administration Interfaces
  • Configuring Subnets and Switches


  • Installing Cisco Emergency Responder
  • Cisco Unified Communications Manager Configuration
  • Configure IP Phones
  • Integrate CER Configuration for use with Unified Communications Manager
  • CER Administration
  • Configuring Subnet and Switches
  • System Backups with the Disaster Recovery System