NA-CME: Configuring and Monitoring NetApp E-Series Storage Systems

NatApp/Server/Operating Systems
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The Configuring and Monitoring NetApp E-Series Storage Systems (NA-CME) course provides training on how to configure a new E-Series storage system and establish connectivity with a SAN. You use the SANtricity storage management software and command line interface to manage the E-Series controllers. You will also be using prominent premium features to restore data, learn how to support and monitor E-Series storage systems by performing various troubleshooting tasks, such as evaluating support data, and using the built-in tools to identify storage system errors. Simulations, guided labs, and review questions reinforce learning in this course.

Upon completion of this course, students are able to:


  • Identify E-Series product hardware
  • Cable and connect E-Series systems to a fabric Install the SANtricity client on a storage management station
  • Configure an E-Series storage system
  • Create usable storage space on an E- Series storage system
  • Suggest storage configurations to customers based on basic needs
  • Use prominent premium features to restore lost data Check E-Series storage system status
  • Upgrade and maintain SANtricity and E-Series code levels
  • Demonstrate AutoSupport feature
  • View and use support data that provides information about E-Series storage systems
  • Diagnose management connection issues Resolve storage system host-side issues Resolve drive failures
  • Use SANtricity tools to aid in servicing an E-Series storage system

Course Outline

Module 1 E-Series Product Line

  • Describe the features of the E-Series storage product line
  • Identify and describe the components of the controller and disk shelves
  • Interpret the LED indicators

Module 2 Hardware Installation and Cabling

  • List the basic steps for installing storage array hardware Explain the reason for shelf IDs
  • Describe proper disk-side and host-side cabling techniques
  • Explain procedures for cabling controller and disk shelves
  • Zone a SAN for redundant access to storage system controllers

Module 3 Storage Management Software

  • Install SANtricity storage management software on a Windows or Linux management and data host
  • Identify the components of SANtricity storage management software
  • Operate the storage management interface to access and control an E-Series storage system

Module 4 Logical Configuration

  • Create logical configurations from physical disks Modify logical configuration settings
  • Map a volume to an individual host or host group Control LUN assignment and volume visibility by means of storage-based partitions

Module 5 Monitoring and Troubleshooting the Storage System

  • Troubleshoot storage system issues Check the system status
  • Use logs and storage system tools to determine system issues
  • Resolve storage system issues

Module 6 Cache

  • Set caching options on the storage system
  • Choose caching options to maximize performance and efficiency
  • Manage the cache battery
  • Configure solid-state drive (SSD) Read Cache

Module 7 Disaster Recovery with Storage Management Software Features

  • Differentiate among the Snapshot, SANtricity (Legacy) Snapshot, Volume Copy, and Remote Mirroring features
  • List the benefits of the Snapshot feature List the benefits of the Volume Copy feature
  • Describe the functionality of the available remote mirroring modes
  • Use features in backup and disaster recovery Scenarios

Module 8 Upgrading Storage System Firmware

  • Identify internal code that operates and controls the storage system
  • Upgrade and maintain proper levels of code on the storage system

Module 9 Management Connections

  • Diagnose management connection communication issues
  • Define SYMbol and explain SYMbol commands Explain operation error conditions for managing storage systems

Module 10 Host-Side and Controller Operation Troubleshooting

  • Describe how controllers handle data I/O Explain normal controller startup
  • Distinguish between foreign and native controllers Describe controller states

Module 11 Host-Side Multipath Failover

  • Describe multipath failover drivers
  • Set the appropriate multipath failover driver for your I/O host
  • Determine the status of a multipath failover driver Troubleshoot issues with multipath failover

Module 12 Drive-Side Operation

  • Describe the drive-side I/O communication path Describe disk states and hot spare functionality Analyze the drive-channel communication architecture Explain operational and error conditions with drive-side cabling
  • Describe Predictive Failure Analysis (PFA)

Hands On Labs

Lab 1-1 Identify hardware components Lab 1-2 Identify controller ports
Lab 1-3 Identify E-Series LED indicators Lab 2-1 E-Series shelf installation
Lab 2-2 Identify cabling best practices Lab 2-3 Diagram proper zones
Lab 2-4 Investigate the 7-segment display Lab 3-1 Install SANtricity software
Lab 3-2 Create the storage management domain and explore the enterprise management window
Lab 3-3 Explore the script editor and SMcli
Lab 3-4 Explore the array management window
Lab 3-5 Configure controller ip addresses for out-of-band management
Lab 3-6 Explore the SANtricity simulator Lab 4-1 Create a RAID 5 volume group Lab 4-2 Create a volume in a volume group Lab 4-3 Assign a hot spare disk
Lab 4-4 Create a disk pool
Lab 4-5 Create a volume on a disk pool
Lab 4-6 Create a thin provisioned volume on a disk pool Lab 4-7 Make changes to a volume
Lab 4-8 Make changes to a disk pool Lab 4-9 Delete a volume
Lab 4-10 Define a host
Lab 4-11 Create a host group and partitions Lab 5-1 Investigate the AutoSupport feature Lab 5-2 Configure alerts
Lab 5-3 Save support data
Lab 5-4 Save and view an event log file Lab 5-5 Use the Recovery Guru
Lab 5-6 Use the On-Board Backup (OBB) of the configuration database for disaster recovery
Lab 5-7 Examine the storage system configuration and profile Lab 5-8 Use the CLI to evaluate the storage system
Lab 6-1 Prepare a volume on windows server to receive data and prepare a volume on Linuz to receive data
Lab 6-2 Test I/O performance based on cache settings
Lab 6-3 Test I/O performance based on cache block settings Lab 6-4 Recommend volume settings
Lab 7-1 Work with Snapshot Images for data backup and recovery
Lab 7-2 Create and access a volume copy
Lab 7-3 Activate asynchronous remote mirroring and create a mirrored pair
Lab 7-4 Access mirrored data on a remote storage system
Lab 7-5 Use the Snapshot feature with mirror volumes Lab 7-6 Save storage system recovery information Lab 8-1 Update storage system controller firmware Lab 8-2 Update disk shelf EDM Firmware
Lab 9-1 Use storage management software to determine management connection details
Lab 9-2 Use the storage system profile to determine management connection details
Lab 9-3 Create in-band and out-of-band connections Lab 9-4 Restart the monitoring agent
Lab 9-5 Check the network response
Lab 9-6 Save, remove, and recover connection files Lab 9-7 Delete and restore the access volume
Lab 9-8 Connect to the controller shell Lab 10-1 Set a controller in service mode Lab 10-2 Set a controller in offline mode Lab 10-3 Reset a controller
Lab 10-4 View a cache attributes Lab 10-5 View battery attributes
Lab 11-1 Examine storage and host multipath configurations Lab 11-2 Debug a single-fault multipath scenario
Lab 11-3 Debug a double-fault multipath scenario Lab 12-1 Locate disk properties
Lab 12-2 Locate disk and drive channel properties in the storage system profile
Lab 12-3 Recover a single-disk failure (online volumes) Lab 12-4 Recover a multiple-disk failure
Lab 12-5 Check the cable connections report Lab 12-6 Investigate support data

This course is intended for Professional Services members who are NetApp employees, NetApp partners, or NetApp customers.

Prior to taking this course, it is recommended that students have basic Windows or Linux administrative experience

Currently, there are no certifications related to this course.