Human Resource Management

Soft Skills
Schedules
Delivery Type (Must Select One)
  Instructor-Led
  Online Live Instructor-Led
  Online OnDemand
Quantity
If quantity is more than 1, Please add all Attendees' Names /Voucher #/ Learning Credit below separated with a comma. If not specified, we will contact you prior to the class start date. Special Instructions

Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers" job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

Human Resource Management Course Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: A History of Human Resources
  • A Brief History
  • What is Human Resources Today?
Module Three: The Interview Process
  • The General Format
  • Types of Questions
  • Do"s and Don"ts
Module Four: Employee Orientation
  • The Orientation Process
  • The Role of Management and the Role of Human Resources
  • Tips and Tricks
Module Five: Following Up with New Employees
  • Daily Checklist for the First Week
  • Following Up at the End of the Week
  • Weeks and Months Later
Module Six: Workplace Safety
  • Understanding Your Role and Responsibilities
  • Understanding Local Rules
  • Understanding Industry-Specific Rules
Module Seven: Dealing with Harassment And Discrimination
  • Defining Harassment
  • Types of Workplace Discrimination
  • A Manager"s Responsibility
  • An Employer"s Responsibility
Module Eight: Workplace Violence
  • Defining Violence
  • A Manager"s Responsibility
  • An Employer"s Responsibility
Module Nine: Managing Employee Performance
  • Choosing the Time and Place For Feedback
  • Types of Employee Appraisals
  • Using the Feedback Sandwich
  • Encouraging Growth and Development
Module Ten: Disciplining Employees
  • Understanding Your Role
  • Understanding Your Choices
  • Having the Meeting
  • Following Up
Module Eleven: Terminating Employees
  • Documenting Events
  • Preparing for the Decision
  • Making the Decision
  • Communicating the Decision
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
 

No prior experience is needed.

You may cancel this class 10 or more business days prior to the start date of the class for a full refund. No shows or cancellations made within 10 days will forfeit all fees paid. Online OnDemand can not be cancelled once the access key was generated and sent to the client.